Des Moines Water Works

Create your account below

Welcome to your Des Moines Water Works MyAccount Portal

Please Note: Registered users from previous payment site will need to reset password. In the upper right corner, select Forgot your Password? link

You will need your DMWW Customer Number (7 digits) and Account Number (6 digits). IMPORTANT: Include the hyphen in between your Customer Number-Account Number. 

Learn more on where to find your Customer-Account Number. If you need assistance on locating your Customer-Account Number, please email customer service at customerservice@dmww.com. Please include your name and service address.

Pay online with One Time Pay, no registration required.

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The water meter at your property provides an abundance of data. Now you can spot trends, track your usage, receive water related alerts that could potentially save water and money.

  • Mobile Phone

    Data Where You Are

    Data is available across different devices to keep you up-to-date even when you're away from the property.

  • Pie and Bar Charts

    Track & Compare Usage

    Data is available across different devices to keep you up-to-date even when you're away from the property.

  • Markers

    Customizable Markers

    Track important events with handy markers – like vacations or turning on your irrigation system. Using markers helps the system know how and when to provide important alerts.

  • Energy Gauge

    Be Informed & Save Money

    With a click you can create alerts to let you know when you are consuming more water than usual.